I am writing this after 4 days in India, visiting the offices of our offshore delivery partners, Nagarro. It’s my first visit to India and it has been amazing so far. We are just outside Delhi, in a 5* hotel, with cars to drive us to and from the office, so we havent had to get ourselves around, although our attempt to use Uber last evening failed as the driver couldnt find us, but never mind. And of course the food is fantastic, so colourful and rich in taste.
Being out here and meeting the team has been a great experience for me and for them. The team are so friendly, helpful and genuinely pleased to see us. Having people visit shows that we care about them, they are offshore but not forgotten. Face to face contact is so important, as its hard to build up relationships over the phone or Skype in the way that a chat in the office and a drink after work can do.
I’ve been able to run through the testing process with them and discuss some of the issues they face. Yesterday I was invited to perform a talk to well over 100 testers on a topic that I presented as a webinar last month on being a better tester, which was an honour for me, so thanks to the people at Nagarro for asking me to do this. We had some good questions from the testers here and they were really engaged in the subject. It’s given me a number of new followers too 🙂
Today I ran a workshop on working with distributed teams – with some of the guys putting themselves in the position of being the Onshore team – I think they found it quite eye-opening.
In terms of new experiences, I can fault it. In terms of building relationships, it has been outstanding, and in terms of productivity, I cannot believe how much I have crammed in this week. There is one day left with only one planned meeting, but I have a feeling that there will be a few ad-hoc ones with the team as they make the most of having two of us out here with them – and who can blame them.
I’m very thankful to have had this great experience, and can definitely say how much I like India already. Sightseeing Saturday is yet to come – I cant wait!